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1.1. This Policy regulates the processing of personal data carried out by Sole Proprietor Lotnik Yu.S. (INN 027711315606, OGRNIP 311028030700010) when providing Clients (medical organizations) with access to the Service.
1.2. The Policy applies to the relations between the Service Provider and Clients.
2. Roles of the Parties in Personal Data Processing
2.1. The Client (medical organization) is the operator of patients' personal data and is responsible for obtaining patients' consents and informing them.
2.2. The Service Provider processes personal data solely on behalf of the Client and does not use the data for its own purposes.
3. Processed Data
3.1. Within the Service, the following categories of patient data may be processed:
4. Processing Purposes
5. Security Measures
The Service Provider implements organizational and technical measures to protect data from unauthorized access, including: encryption, access restrictions, use of secure communication channels.
6. Data Storage and Deletion
6.1. The period of personal data storage is determined by the Client in accordance with its local regulations.
6.2. Upon termination of the agreement, data may be deleted at the Client's request.
7. Final Provisions
7.1. This Policy is published openly on the Service Provider's website.
7.2. The Service Provider reserves the right to make changes to the Policy by notifying the Client.
(offer for legal entities and individual entrepreneurs)
1.1. This document is an official offer by Sole Proprietor Lotnik Yu.S. (INN 027711315606, OGRNIP 311028030700010), hereinafter referred to as the "Service Provider", to conclude an agreement for the provision of services for access to the automated patient interaction service ("Service").
1.2. Acceptance of this offer is constituted by the registration of the Clinic (legal entity or individual entrepreneur providing medical services) in the Service or actual use of the Service.
2. Subject of the Agreement
2.1. The Service Provider grants the Client (medical organization) access to the Service, which enables interaction with patients via messengers during outpatient treatment.
2.2. The Service functionality includes:
3. Liability of the Parties
3.1. The Service Provider does not provide medical services and is not responsible for the correctness of medical prescriptions, recommendations to patients, or consequences of their application.
3.2. The Client bears full responsibility for:
4. Personal Data
4.1. Processing of patients' personal data is carried out by the Client as the personal data operator.
4.2. The Service Provider acts as a personal data processor on behalf of the Client and undertakes to comply with the requirements of Federal Law No. 152-FZ.
5. Limitations
5.1. The Service is not a medical information system subject to certification and is intended solely for auxiliary communications.
5.2. The Service Provider does not guarantee 100% uninterrupted operation of the Service but takes measures to maintain its availability.
6. Payment Terms
6.1. Payment terms for services are determined by individual agreement or tariff plan.
7. Final Provisions
7.1. All disputes shall be resolved through negotiations, and if impossible, in the Arbitration Court at the Service Provider's place of registration.
7.2. These Terms come into effect from the moment of acceptance of the offer by the Client.